HTC One M8 | Tips to fix Data Connection Error

When Wi-Fi is not available, then the users can easily browse the internet through mobile data traffic. But many HTC One M8 smart device user’s published the complaints about the 3g, 4G and LTE. It can be very annoying when you want to send an important email but your data service is not allowing it. Many users claim that even when the LTE is showing good signals, it still fails to connect to the internet.

It might be possible that the error is from your service provider’s end. Similarly, your smart device may also be at fault. In this guide we will give you some tips to fix this issue on your HTC One M8 smart device. Just follow our tips and you will be able to fix the technical issues:

Tip 1 – Reboot

• Make sure you are on the Home Screen.
• Press and hold the Power and home button together for at least 10-12 minutes.
• Release the buttons when the phone switches off and wait till it turns back on.
• Once it switches back on, all the running apps will be closed.
• Try connecting to the internet.
• A Reboot should be able to solve the problem if it’s due to some background application.

Tip 2 – Check the APN Settings
If Tip 1 doesn’t work then try the following method.

• Go to Settings on your smart device.
• Tap on Wireless & Network.
• From the list of options, tap on Mobile Data.
• Tap on Mobile Network Settings.
• The Data Roaming must be off if you’re not actually roaming.
• Tap on Network Mode ad check if it as per your service plan.
• Go back on the Mobile Network Settings and tap on Access Point Names.
• Select the access point name with WAP.
• Tap on the options icon on the top right corner of the screen.
• You will get an option to edit your APN details. Tap on it.
• Now call and confirm the correct settings from your service provider.

Restart you device once the process is completed and try connecting to the internet. If the problem still exists then try the next tip.

 Tip 3 – Clear Cache and Cookies

• Open your browser from the main menu.
• Tap on the option icon on the top right corner with the three dots on it.
• Tap on Privacy & Security.
• Select Clear all cookies and Clear all cache options and delete the cookies and cache.
• Restart your phone to ensure proper server connectivity.

We hope these tips help you solve the problem. Make sure to check with your service provider for any problems on their end. Also make sure you are in an area where you get good signals.